We assess the needs of organisations by identifying the level of psycho-education and capabilities of their people, and the health and quality of the working culture. To do this we combine two approaches – focus groups and quantitative baselining. With expert facilitation we hold group discussions to get under-the-hood of the lived experience of colleagues at all levels of seniority, whilst implementing both psychometric and engagement surveys to capture key data.

We consult with colleagues to assess current work-design fitness. This involves focus groups and surveys with a specific focus on exploring formal, informal and hidden norm-systems within the organisation around meeting and protected-time culture, remote/hybrid working, workload management, in-person community and the office environment. Based on these data we provide a set of recommended work-design strategies which create a healthier working culture based on the real needs of colleagues.

We guide clients on a journey to implement an evidenced-based, needs-driven wellbeing strategy. We gather insights based on all levels of the organisation and accurate, under-the-hood benchmarking, incorporating local and department-specific perspectives. We specialise in building 3-5 year wellbeing policy, providing a scaffold for ongoing measurement and baselining, the implementation and evaluation of targeted initiatives with established RoI, maximising engagement and formalising both internal and external reporting.

We assess organisational readiness for the new ISO 45003 certification for positive psychosocial workplaces, the first global standard guiding employers on workplace mental health and wellbeing. To make organisations ISO 45003-compliant, we:

1. 1. Audit organisations to understand the gaps – how the current state matches up to ISO 45003 requirements
   2. Highlight recommended strategies to get up to ISO standard
   3. Outline longer-term psychosocial health strategy to maintain & manage psychosocial risk